Fair Return Practices PolicyUpdated 8 months ago

At One Stop Rave, we are dedicated to providing a seamless return process to ensure your satisfaction. To maintain fairness and efficiency, we have established guidelines to prevent misuse of our return policy.

Fair Return Practices: We appreciate your cooperation in following these practices to ensure a smooth return process for everyone:

• Accurate Reporting: When submitting a return request, please provide precise information regarding defects, damages, or other issues.
• Item Condition: Ensure that items are in new, unworn condition with all original packaging, tags, and elements intact. Items worn or used for events and then returned are not eligible for store credit.
• Legitimate Reasons: Return requests should be based on valid reasons such as incorrect items, defects, or dissatisfaction with the product.

Actions for Non-Compliance: To protect the integrity of our return process, we may take the following actions if misuse is identified:

• Account Review: We may review your account and return history.
• Return Portal Access: We may temporarily or permanently suspend access to our return portal.
• Order Management: Future orders may be canceled if misuse patterns are detected.

We're Here to Help: If you have any questions or concerns about our Fair Return Practices, please contact our customer service team at [email protected]. We are here to help and ensure a positive shopping experience for everyone.

Thank you for your understanding and cooperation in maintaining a fair return process!