My hand fan won't open fully and seems stuck. What should I do?Updated a year ago

Let’s Sort It Out Together!

🚫 First Things First: Do Not Force It Open

Forcing the fan open can lead to damage. Always handle with care.

✔️ Correct Opening Technique:

• Check the Orientation: Make sure the exposed rib is on the right-hand side when facing you.
• Wrong Way Alert: If the exposed rib is on the left-hand side, you're opening it the wrong way.

🛠️ Quick Fix:

If you've accidentally opened it incorrectly, gently press the fabric back onto the ribs. A firm yet careful touch can often do the trick!

📣 Understanding Our Policy:

We pride ourselves on the high quality of our hand fans. However, it's crucial to open them correctly, as outlined above. Incorrect opening, which is the most common issue, is something we cannot take responsibility for. While most fan issues result from the issue above, we recognize that manufacturing defects can occur. If you're following the correct opening technique and still experiencing issues, please let us know. Your satisfaction is our top priority, and we are committed to resolving any concerns swiftly and effectively to ensure you have a fantastic experience with your One Stop Rave gear!

🫶 Here for You:

If you need more guidance or have different issues, our team is just a message away. We want to make sure your fan is perfect for your next rave adventure! ✨