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One Stop Rave

<p>Your tracking number will be emailed to you when your order ships. If you haven&apos;t received it, please check your spam folder. If it&apos;s not there, please contact our customer support team.</p>

Your tracking number will be emailed to you when your order ships. If you haven't received it, please check your spam folder. If it's not there, please contact our customer support team.

How do I get my tracking number?

Shipping & Tracking

How do I cancel my order or add/remove an item?

What should I do if I'm missing an item from my order?

What should I do if I received the wrong item(s)?

My item(s) arrived defective or damaged. What do I do?

What does it mean when my order says "Unfulfilled"?

Orders

Shipping Policy

Redo - Free Returns or Exchange + Package Protection Valid In US

How long will it take for my order to arrive?

Where is my order?

How do I track my order?

Why can’t I track my order?

Why didn't I get an email confirmation?

Do you ship internationally?

I put in the wrong address. What should I do?

What should I do if my tracking information says 'Return to Sender'?

Reporting Lost Packages

How much does shipping cost?

Do you offer free shipping?

Do you offer expedited shipping?

Shipping of In-Stock and Made-to-Order Items

Return Policy

How do I initiate a return or exchange?

What items are ineligible for return or exchange?

Returns/Exchanges

How do I sign up for restock alerts on my fav items?

Do you offer custom hand fans?

My hand fan won't open fully and seems stuck. What should I do?

Do you have a size chart?

What do "men's", "women's", and "unisex" labels mean on your clothing?

Products

What payment methods do you accept?

Do you have a payment plan?

How do Shop Pay installments work?

Where do I get promo codes/discounts?

Can I combine discount codes on my order?

My promo code isn’t working.

I forgot to add a promo code but already made a purchase.

An item I purchased is on sale now. Will you honor the sale price?

How do I utilize a gift card or promo code?

Is my payment information kept secure?

Payment

Do you have an ambassador program?

One Stop Rave Blog Submission Guidelines

Community

Fair Return Practices Policy

Chargeback Policy

Privacy Policy

Terms Of Service

Do Not Sell My Personal Information

Web Accessibility Statement

Policies & Statements

How do I get my tracking number?Updated a year ago