Information about delivery times, address modifications, international shipping, and tracking your orders.
In-stock items generally process within 24 - 48 hours, excluding weekends and holidays. Made-to-order items can vary, ranging from 3 business days up to 4 weeks to manufacture and dispatch. For specific fulfillment timelines on made-to-order products
At One Stop Rave, we aim to provide a seamless shopping experience. With "Redo - Free Returns or Exchange + Package Protection," your purchases are protected, and your returns are hassle-free. Redo is a service that provides package protection and fr
Shipping times will vary based on the item(s) selected, the shipping method used, and the package's destination. Orders are generally processed within 1-2 business days for our in-stock items and shipped within 3-5 business days. For our made-to-orde
To track your order, you can log into your One Stop Rave account or use the Shop app. You will also receive a confirmation email to the email address you provided during checkout. We update our tracking information as soon as it becomes available.
You can check the status of your order at any time inside your account using the Shop app. Also by the email you used while placing your order. Once the order has shipped, you will receive a confirmation email with your tracking number.
Your tracking number will be emailed to you when your order ships. If you haven't received it, please check your spam folder. If it's not there, please contact our customer support team.
If you can’t track your order, it may be for several reasons: the tracking information is not yet available, the tracking number is incorrect, or there may be a delay in the tracking system updates. Please allow up to 24 hours for your tracking infor
If you haven't received a confirmation email after making a purchase, here are a few possible reasons:. If you've checked all your folders and still can't find the confirmation email, please reach out to our customer support team. We're here to help
Absolutely, we're all about spreading the rave spirit globally! We do ship worldwide, so no matter where you are, you can join in on the fun. For more specific information on shipping times and costs to your country, feel free to check the shipping d
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Occasionally, packages may be returned to us by the postal carrier due to various reasons, including but not limited to:. If you notice that your tracking information has been updated to 'Return to Sender,' please get in touch with us immediately. Yo
At One Stop Rave, we understand how frustrating it can be when a package goes missing. Here’s what you must do if you suspect your package is lost. Check the Delivery Status:. Verify the Delivery Address:. Wait for Potential Delays:. File a Claim:. P
Shipping costs vary depending on the weight of your order and the destination. To view shipping costs, simply add items to your cart, proceed to checkout, and enter your shipping address. The applicable shipping fees will be displayed before you fina
We do not offer free shipping at this time.
Yes, we offer expedited shipping options for most locations. You can select your preferred shipping method at checkout. Additional charges will apply for expedited shipping.
Why might part of my order be shipping separately?. When you place an order that includes both in-stock items and made-to-order items, your order may sometimes be shipped in multiple packages. This is because in-stock items are usually ready to go, w