My item(s) arrived defective or damaged. What do I do?Updated 9 months ago
If you receive a damaged or defective item, please follow these steps to file a claim within 3 days of delivery:
Initiate a Claim:
- Visit our Return & Claim Portal to start your claim.
Provide Details:
- Upload clear photos of the damage or defect.
- Include photos of the shipping container.
- Provide a brief description of the issue.
Submit Your Claim:
- Ensure all required information is provided for faster processing.
We will review your claim and get back to you as soon as possible to resolve the issue.
Thank you for your cooperation!