Information about delivery times, address modifications, international shipping, and tracking your orders.
In-stock items generally process within 24 - 48 hours, excluding weekends and holidays. Made-to-order items can vary, ranging from 3 business days up to 4 weeks to manufacture and dispatch. For specific fulfillment timelines on made-to-order products
Shipping times will vary based on the item(s) selected, the shipping method used, and the package's destination. Orders are generally processed within 1-2 business days for our in-stock items and shipped within 3-5 business days. For our made-to-orde
You can check the status of your order at any time inside your account using the Shop app. Also by the email you used while placing your order. Once the order has shipped, you will receive a confirmation email with your tracking number.
Absolutely, we're all about spreading the rave spirit globally! We do ship worldwide, so no matter where you are, you can join in on the fun. For more specific information on shipping times and costs to your country, feel free to check the shipping d
We're here to help!
Occasionally, packages may be returned to us by the postal carrier due to various reasons, including but not limited to:. If you notice that your tracking information has been updated to 'Return to Sender,' please get in touch with us immediately. Yo
We're truly sorry to hear about the inconvenience. For swift assistance, please email us at [email protected], informing us that your package is lost. While we'll do our utmost to assist you and file an insurance claim on your behalf, please un