Returns/Exchanges
Guidance on how to handle returns, exchanges, and any related queries.
Return Policy
Halloween costumes & accessories are final sale and not eligible for return or exchange. We accept returns within 14 days of delivery. All returns are issued as store credit added to your One Stop Rave account. Store credit never expires. Cancellatio
How do I initiate a return or exchange?
Returns must be requested within 14 days of delivery. Returns sent without an approved request may be refused. 🔁 Start A Return 🔁. Items that don’t meet these guidelines will be discarded and no store credit will be issued. Our return system doesn’
What items are ineligible for return or exchange?
Final sale items cannot be returned or exchanged. The following is a list of FINAL SALE items:. Items that have been worn or used are also not eligible for return, including items with glitter, makeup, body paint, odors, or other signs of wear. If yo