RETURNS & EXCHANGES POLICY. United States. We accept returns for eligible merchandise within fourteen (14) days of the delivery date. All approved returns will be issued in the form of a non-expiring store credit (gift card), delivered to the email a

<div style="box-sizing: border-box; border-style: solid; border-width: 0px; border-color: rgb(var(--border-color)); -webkit-font-smoothing: antialiased; margin-block-start: 1.25rem; color: rgb(28, 28, 28); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, Ubuntu, &quot;Helvetica Neue&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">RETURNS &amp; EXCHANGES POLICYUnited StatesWe accept returns for eligible merchandise within fourteen (14) days of the delivery date. All approved returns will be issued in the form of a non-expiring store credit (gift card), delivered to the email address provided at the time of order.Conditions of Return<ul data-spread="false" style=" text-decoration: none;"><li>Items must be returned in unused, unworn condition, with all original tags, liners, and branded packaging intact.</li><li>Returns must be initiated within the 14-day window through your One Stop Rave account.</li><li>Items returned in damaged, used, or altered condition, or without original packaging, will be deemed ineligible for store credit and will be discarded without notice or compensation.</li></ul>Return Shipping &amp; Label Fees<ul data-spread="false" style=" text-decoration: none;"><li>If the &quot;Free Return or Exchange Coverage&quot; add-on was purchased at checkout, a prepaid return label will be provided at no cost. This coverage applies once per order, and only to U.S. customers.</li><li>If the coverage was not purchased, a flat fee of $9.99 will be deducted from your store credit to cover the cost of the return shipping label. Original shipping fees are non-refundable.</li></ul>Return Packaging Requirements<ul data-spread="false" style=" text-decoration: none;"><li>Please use the original shipping materials or equivalent protective packaging.</li><li>Do not use USPS Priority Mail-branded boxes unless instructed. Improper packaging may result in postage due, which will be deducted from the store credit.</li><li>A packing slip must be included inside the return package.</li><li>The return label must be clearly affixed to the outside of the package.</li></ul>Liability<ul data-spread="false" style=" text-decoration: none;"><li>One Stop Rave is not liable for any return shipments that are lost, misdelivered, delayed, or damaged in transit. Customers are advised to retain tracking numbers for all shipments.</li></ul>Processing Times<ul data-spread="false" style=" text-decoration: none;"><li>Please allow up to seven (7) business days after confirmed delivery for returns to be inspected and processed.</li></ul><div style=" text-decoration: none;"><hr></div>International ReturnsInternational customers may initiate return requests by logging into their One Stop Rave account within thirty (30) daysof purchase.While we do not provide prepaid return labels or return coverage for international orders, eligible returns can still be processed for store credit under the following conditions:Return Process<ul data-spread="false" style=" text-decoration: none;"><li>Log in to your One Stop Rave account using the email associated with your order to request a return.</li><li>Items must be in new, unworn condition with all original packaging and elements.</li><li>Include the packing slip in your return shipment.</li></ul>Shipping Requirements<ul data-spread="false" style=" text-decoration: none;"><li>Customers are solely responsible for all return shipping costs.</li><li>Use a trackable and insured shipping method. Retain all proof of shipment.</li><li>Clearly mark your return as &#x201C;Returned Goods&#x201D; on the customs declaration to avoid additional duties or fees. Customers are responsible for any customs charges incurred.</li></ul>Return Address: One Stop Rave Returns 3200 Polaris Ave., Suite 12 Las Vegas, NV 89102 United StatesProcessing<ul data-spread="false" style=" text-decoration: none;"><li>Returns will be processed within seven (7) business days of receipt. Store credit will be issued via gift card to the original email address on file.</li></ul><div style=" text-decoration: none;"><hr></div>Made-to-Order ItemsAll sales of made-to-order merchandise are considered final. These items are produced on demand and are not eligible for return or exchange unless damaged or defective upon arrival.Production Delays If a production delay exceeds the standard fulfillment window, a customer may request either store credit or a full refund at the discretion of One Stop Rave.<div style=" text-decoration: none;"><hr></div>Defective or Damaged ItemsIf you receive an item that is defective or damaged:<ul data-spread="false" style=" text-decoration: none;"><li>Contact us within three (3) days of delivery.</li><li>Submit clear photographs of the item, packaging, and defect.</li><li>Email us at <a disabled="true">contact@onestoprave.com</a> with your order number and issue summary.</li></ul><div style=" text-decoration: none;"><hr></div>Final Sale ItemsThe following item types are non-returnable and non-exchangeable under any circumstances:<ul data-spread="false" style=" text-decoration: none;"><li>Made-to-Order Items</li><li>Personalized Products</li><li>Undergarments</li><li>Jewelry</li><li>Face Masks</li><li>Hair Accessories</li><li>Hosiery</li><li>Mystery Bags</li><li>Seasonal or Holiday-Themed Items</li><li>Items Marked &#x201C;Final Sale&#x201D;</li></ul><div style=" text-decoration: none;"><hr></div>Fair Return PracticesTo maintain the integrity of our policies and prevent misuse, One Stop Rave reserves the right to:<ul data-spread="false" style=" text-decoration: none;"><li>Review and evaluate customer return patterns.</li><li>Temporarily or permanently restrict access to returns.</li><li>Cancel or refuse future orders from customers found in violation of our policy terms.</li></ul>Examples of Misuse:<ul data-spread="false" style=" text-decoration: none;"><li>Submitting false or misleading return claims.</li><li>Repeatedly returning used or worn merchandise.</li><li>Exploiting the system to receive store credit for items used at events and returned afterward.</li></ul><div style=" text-decoration: none;"><hr></div>Contact InformationAll return-related inquiries must be directed to: <a disabled="true">contact@onestoprave.com</a>By purchasing from One Stop Rave, you agree to all terms stated within this Return &amp; Exchange Policy.</div><div style="box-sizing: border-box; border-style: solid; border-width: 0px; border-color: rgb(var(--border-color)); -webkit-font-smoothing: antialiased; margin-block-start: 1.25rem; margin-block-end: 0px !important; color: rgb(28, 28, 28); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, Ubuntu, &quot;Helvetica Neue&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> </div>

Return Policy

United States. Free Return or Exchange For Store Credit. Return Packaging Guidelines & Policy:. Original Packaging: Please return all items in their original branded packaging with all tags, liners, and additional elements. Items that are visibly wor

<div style="box-sizing: border-box; border-style: solid; border-width: 0px; border-color: rgb(var(--border-color)); -webkit-font-smoothing: antialiased; margin-block-start: 1.25rem; color: rgb(28, 28, 28); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, Ubuntu, &quot;Helvetica Neue&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="isPasted">United States <ul><li style="box-sizing: border-box; border-style: solid; border-width: 0px; border-color: rgb(var(--border-color)); -webkit-font-smoothing: antialiased; margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-block-start: 0px !important;">We accept returns within 14 days of placing your order.</li><li style="box-sizing: border-box; border-style: solid; border-width: 0px; border-color: rgb(var(--border-color)); -webkit-font-smoothing: antialiased; margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-block-start: 0px !important;">All returns are issued gift cards. Gift cards are sent to the email address on the original order and never expire.</li><li style="box-sizing: border-box; border-style: solid; border-width: 0px; border-color: rgb(var(--border-color)); -webkit-font-smoothing: antialiased; margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-block-start: 0px !important;">We are not liable for any returns that are lost or stolen while in transit</li><li style="box-sizing: border-box; border-style: solid; border-width: 0px; border-color: rgb(var(--border-color)); -webkit-font-smoothing: antialiased; margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-block-start: 0px !important;">Once your return has been delivered to our facility, it can take up to 7 business days to process</li></ul>Free Return or Exchange For Store Credit<ul><li style="font-size: 15px;">If you purchased &quot;Free Return Or Exchange&quot; at checkout, you will receive a prepaid shipping label for your return.</li><li style="font-size: 15px;">If you did not purchase &quot;Free Return Or Exchange&quot; at checkout, the cost of the shipping label and a restocking fee will be deducted from the refund amount. Shipping fees are non-refundable.</li></ul>Return Packaging Guidelines &amp; Policy:<ul><li>Original Packaging: Please return all items in their original branded packaging with all tags, liners, and additional elements. Items that are visibly worn, damaged, or not in new condition will not be eligible for store credit.</li><li>Shipping Protection: We recommend using the original shipping materials or a similar protective option to prevent damage during transit. For example, if your item came with bubble wrap, we would recommend using bubble wrap for the return. It is the customer&apos;s responsibility to protect the returned item from damage. If the item returns broken, missing parts, or without the original packaging, it will not be eligible for store credit.</li><li>Packing Slip: Please include the packing slip provided inside your package.</li><li>Return Label: Clearly label the return package with the provided return label.</li><li>Avoid USPS Priority Mail Packaging: Do not use USPS Priority Mail branded packaging, as this may require additional postage. Any extra postage costs due to non-compliance with our packaging guidelines will be deducted from your store credit. Note:&#xA0;Following these guidelines ensures a smooth return process and helps us provide the best service to you. Items not meeting these guidelines will be discarded and no store credit will be issued.</li></ul><a href="https://account.onestoprave.com/">&#x1F501; Start A Return / Exchange &#x1F501;</a>International At this time, our automated return system does not support returns or exchanges for orders outside the U.S. To return your items &amp; receive store credit, please follow these steps:<ol><li>Prepare Your Return:<ul><li>Initiate returns within 30 days of purchase.</li><li>Items must be in new, unworn condition with original packaging, tags, and elements.</li><li>Include the packing slip inside the package.</li></ul></li><li>Shipping Costs and Tracking:<ul><li>You are responsible for return shipping costs.</li><li>Keep proof of postage and a tracking number, as we are not liable for lost or stolen packages.</li></ul></li><li>Customs and Duties:<ul><li>Clearly mark the package as &quot;Returned Goods&quot; to avoid customs charges.</li><li>You are responsible for any customs fees, duties, or taxes incurred during the return shipment.</li></ul></li><li>Ship to Our Warehouse:<ul><li>Use a reliable shipping service to send your package to:</li></ul></li></ol>One Stop Rave Returns 3200 Polaris Ave. Suite 12 Las Vegas, NV 89102 United States<ol start="5"><li>Notify Us:<ul><li>Once you have shipped the package, please notify our customer service team with the tracking number and return details.</li></ul></li><li>Processing and Store Credit:<ul><li>Returns can take up to 7 business days to process once received.</li><li>Store credit will be issued as gift cards to the original email used for the order.</li></ul></li></ol>Thank you for your understanding and cooperation!</div><a href="https://onestoprave.com/pages/help-center?hcUrl=%2Fen-US%2Freturn-policy-369826">&#x27A1;&#xFE0F; Return Policy</a>

How do I initiate a return or exchange?

Final sale items cannot be returned or exchanged. The following is a list of FINAL SALE items:

<div style="box-sizing: border-box; border-style: solid; border-width: 0px; border-color: rgb(var(--border-color)); -webkit-font-smoothing: antialiased; margin-block-start: 1.25rem; margin-block-end: 0px !important; color: rgb(28, 28, 28); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, Ubuntu, &quot;Helvetica Neue&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; border-style: solid; border-width: 0px; border-color: rgb(var(--border-color)); -webkit-font-smoothing: antialiased; margin-block-start: 1.25rem; margin-block-end: 0px !important; color: rgb(28, 28, 28); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, Ubuntu, &quot;Helvetica Neue&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Final sale items cannot be returned or exchanged. The following is a list of FINAL SALE items:<ul style="box-sizing: border-box; border-style: solid; border-width: 0px; border-color: rgb(var(--border-color)); -webkit-font-smoothing: antialiased; margin: 0px; padding: 0px; margin-inline-start: 1em; margin-block-start: 1.25rem; row-gap: 0.4em; display: grid; margin-block-end: 0px !important;"><li style="box-sizing: border-box; border-style: solid; border-width: 0px; border-color: rgb(var(--border-color)); -webkit-font-smoothing: antialiased; padding-inline-start: 0.25rem; margin-block-start: 0px !important; font-size: 16px;">Made-To-Order</li><li style="box-sizing: border-box; border-style: solid; border-width: 0px; border-color: rgb(var(--border-color)); -webkit-font-smoothing: antialiased; padding-inline-start: 0.25rem; margin-block-start: 0px !important; font-size: 16px;">Personalized</li><li style="box-sizing: border-box; border-style: solid; border-width: 0px; border-color: rgb(var(--border-color)); -webkit-font-smoothing: antialiased; padding-inline-start: 0.25rem; margin-block-start: 0px !important; font-size: 16px;">Undergarments</li><li style="box-sizing: border-box; border-style: solid; border-width: 0px; border-color: rgb(var(--border-color)); -webkit-font-smoothing: antialiased; padding-inline-start: 0.25rem; margin-block-start: 0px !important; font-size: 16px;">Jewelry</li><li style="box-sizing: border-box; border-style: solid; border-width: 0px; border-color: rgb(var(--border-color)); -webkit-font-smoothing: antialiased; padding-inline-start: 0.25rem; margin-block-start: 0px !important; font-size: 16px;">Face Masks&#xA0;</li><li style="box-sizing: border-box; border-style: solid; border-width: 0px; border-color: rgb(var(--border-color)); -webkit-font-smoothing: antialiased; padding-inline-start: 0.25rem; margin-block-start: 0px !important; font-size: 16px;">Hair Accessories&#xA0;</li><li style="box-sizing: border-box; border-style: solid; border-width: 0px; border-color: rgb(var(--border-color)); -webkit-font-smoothing: antialiased; padding-inline-start: 0.25rem; margin-block-start: 0px !important; font-size: 16px;">Hosiery</li><li style="box-sizing: border-box; border-style: solid; border-width: 0px; border-color: rgb(var(--border-color)); -webkit-font-smoothing: antialiased; padding-inline-start: 0.25rem; margin-block-start: 0px !important; font-size: 16px;">Mystery Bags</li><li style="box-sizing: border-box; border-style: solid; border-width: 0px; border-color: rgb(var(--border-color)); -webkit-font-smoothing: antialiased; padding-inline-start: 0.25rem; margin-block-start: 0px !important; font-size: 16px;">Seasonal Items</li><li style="box-sizing: border-box; border-style: solid; border-width: 0px; border-color: rgb(var(--border-color)); -webkit-font-smoothing: antialiased; padding-inline-start: 0.25rem; margin-block-start: 0px !important; font-size: 16px;">Items Marked Final Sale</li></ul></div></div>

Returns/Exchanges

Return Policy

How do I initiate a return or exchange?

What items are ineligible for return or exchange?